Performance Consulting book cover

    Hi everyone

    Please find below links to the webinar recording and slides from the webinar held 15 May 2019.

    Webinar Recording and Performance Consulting webinar slides

    If you are interested in learning more about evaluation and measurement, the ROI guru Dr Jack Phillips will be here in NZ July 1-5 to run an ROI Certification workshop.

    Best wishes


    By the way, I don’t think I did a very good job of explaining the difference between BCR and ROI in the webinar. So for those of you who may be interested, here are the definitions for the example I gave (slide 23) during the webinar:

    • ROI interpretation for an ROI of 96% – for every dollar invested, 96 cents are returned after the investment is recovered.
    • BCR interpretation for a BCR ratio of 1:96 – for every dollar invested, there are $1.96 in benefits.

    It doesn’t really matter which one you use – both are Level 5 in the ROI Methodology┬«, and which one you use depends on which one the client prefers.